Report an error
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Mistakes about people, products or research are the most useful reports. If a page describes your tool or your work inaccurately, tell us what is wrong and where we can verify it.
What we do with a report
- We check the claim against the primary source, not against another summary.
- If it is wrong, we fix the page. If we cannot confirm either version, we remove or soften the claim.
- If the change affects what a reader would conclude, we add a short note at the end of the page saying what changed and when.
- We reply to the person who reported it when the review is done.
What counts as a correction
A substantive change, such as a wrong figure, a misattributed claim or a conclusion that no longer holds, gets a dated note and a new "updated" date. Typos and formatting fixes are made quietly. Changes in the world, for example a vendor changing its pricing or a new study, are updates and are handled under the editorial policy.
Errors in a detection result
A result that looks wrong for a piece of writing is not necessarily a software error. Detectors make mistakes, and the accuracy page explains which kinds of text are most at risk. We do not change or override a result for an individual text. If the checker fails to run, shows a broken page or misdescribes how it works, that is something we want to hear about.